Customer Comments

Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.

- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union

Thank you to both you and Dan for all your assistance with the sale.

- Jason, April 2024 | Boatshed Brighton

Tim was great throughout the buying process, always available for questions and keeping me informed about the progress of the sale. Very personal and helpful service, very much recommended.

- Istvan, March 2024 | Boatshed Brighton

Our experience with Tim at Boatshed was amazing. Great service throughout the process as always, and delighted with the outcome.

- Stephen, February 2024 | Boatshed Brighton

Tim was professional from start to finish. He found our perfect boat and was always available to answer any questions, allowing our purchase to proceed like a ship in the night. Would highly recommend this company. Thanks again Tim.

- Tony, February 2024 | Boatshed Brighton

As a novice boat owner I have to thank Boatshed not only for their professional knowledge but also their patience and persistence during the ups and downs of the selling process, all of which resulted in a successful outcome. I would unreservedly recommend Boatshed.

- John, February 2024 | Boatshed Brighton

Thank you and Terri and Dan for all your help and advice, and the smooth transfer.

- Frank, November 2023 | Boatshed Brighton

I'd like to thank you once again for a super service and definitely happy to recommend Boatshed to anyone wanting to sell or even buy a boat.

- Andy, November 2023 | Boatshed Brighton

Just a WONDERFUL service from beginning to end! TIM….wrote an excellent review of Len’s beloved boat + a SUPER video! We were kept informed every week of our boats viewings. Dan too …did his part ! ensuring that everything went off smoothly. So…..A very “BIG THANK YOU ….to you both ……From a retired WATERMAN/LIGHTERMAN on the Thames …..& his wife. Our grateful thanks. THANK YOU again. Len & Tessa

- Tessa, November 2023 | Boatshed Brighton

May I thank both of you for the most professional and enjoyable experience buying ‘Flipper’ and say what a pleasure it has been for us. No worries or concerns have been left unanswered and Dan, you won’t mind me saying this – you have gone that famous ‘extra mile’ for us, and made the whole purchase a real pleasure.

- Andrew | Boatshed Brighton

I have to say that Dan is working miracles sorting stuff out for us – an excellent ambassador for the company as well as a really nice bloke.

- Andrew, July 2023 | Boatshed Brighton

The team were really helpful with regular and clear communication. I would happily use Boatshed Brighton again, they are great. Highly recommended.

- Peter, June 2023 | Boatshed Brighton

Very straightforward process. Very knowledgeable and welcoming and excellent customer service. Highly recommended.

- Nina, June 2023 | Boatshed Brighton

Very professional and proactive.

- Paul, June 2023 | Boatshed Brighton

WOW! Just to say, you have done a SUPER job of our boat. We were very impressed! So, just wanted to say THANK YOU!

- Tessa, June 2023 | Boatshed Brighton

Recently sold my boat using Boatshed in Brighton. Tim and Dan were excellent to work with. The marketing was so effective they found a buyer in under a week and guided me through the process until transfer of ownership in just a matter of another couple of weeks. Thanks guys!!

- Russell, June 2023 | Boatshed Brighton

Dear Boatshed Team, I am writing to express my sincere gratitude for the exceptional service I received from your agent, Tim, during my recent purchase of a barge in Brighton. From the very beginning, Tim was incredibly knowledgeable, patient, and responsive to my needs. He took the time to understand my requirements, provided me with valuable advice, that met all my expectations. Throughout the entire buying process, Tim was always available to answer any questions I had, and he made sure that everything went smoothly. I cannot express how much I appreciated Tim's assistance and support during this transaction. He is a true asset to your team, and I would not hesitate to recommend Boatshed and Tim to anyone looking to buy a barge. Thank you again for your excellent service, and please convey my appreciation to Tim.

- Mehrdad, April 2023 | Boatshed Brighton

Great service vr videos. And expert information on all the boats for sale.

- Chris, March 2023 | Boatshed Brighton

Thank you both for a very comprehensive service keeping us informed at all times. I would recommend you to anyone looking to sell a boat.

- Peter, March 2023 | Boatshed Brighton

Top stuff - very very professional and straightforward to deal with. Sold our sailing boat in no time at all. My only regret is not coming to Boatshed earlier during our sale process (we had the boat with another broker before) 10/10 and big thanks to Dan King.

- Nick, January 2023 | Boatshed Brighton