Customer Comments

Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.

- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union

Thank you for putting the ad together. We are amazed by the videos and the level of detail you provide.

- Yvonne, April 2024 | Boatshed Brighton

Thanks so much for all your help with a smooth sale of yacht Letitia. Your regular updates and keeping us in the loop during the sale has been greatly appreciated.

- S. Green (04/2024) | Boatshed Essex

Samantha Cassell's enthusiasm for her work and her knowledge of the marine industry was enlightening - she knew exactly how to sell our yacht and within weeks of listing with Boatshed she had a string of potential buyers with one lucky person purchasing her. Sam sold our yacht with ease, very professional.

- Steve, April 2024 | Boatshed Portsmouth

Pascal is charming, calm and efficient. I was well pleased with the result of the sale going through smoothly. Thank you.

- Neil J, April 2024 | Boatshed Paris

Excellent service with good advice throughout the whole process and always at hand to guide all involved throughout.

- Peter Pugh | Boatshed Norfolk

Sam went above and beyond to secure the best possible outcome from the sale of my boat, overcoming what was (to me) a probable deal breaker to ensure a timely completion.

- Bryan, April 2024 | Boatshed Portsmouth

Sam was a real pleasure to deal with throughout the purchase. She dealt with queries quickly and efficiently, and her knowledge and experience ensured that the process ran smoothly. Thanks Sam!

- Chris, April 2024 | Boatshed Portsmouth

Very efficient and friendly service. Highly recommended.

- Geoff, Feb 2024 | Boatshed Portsmouth

Samantha gave excellent service throught this sell . Boat listed 26/1/24 sold and completed on 5/2/24, including full survey. Couldn't get any better. Their communication skills perfect. The service could not be faulted.

- Trevor, Feb 2024 | Boatshed Portsmouth

Samantha was a pleasure to deal with. Very responsive and kept us updated throughout the process, wouldn't hesitate to use her again and highly recommend Boatshed

- Sue, March 2024 | Boatshed Portsmouth

Excellent, professional service from an excellent, professional broker! Sam was fantastic and fully-focused from the moment the boat was marketed in January (2024) until completion in early April. She actioned her promises and I didn't need to chase or hasten her during the process because Sam was on top of her game! I would whole-heartedly recommend anyone looking to sell their boat quickly and without fuss, to call Sam and use Boatshed!

- Hugh, April 2024 | Boatshed Portsmouth

Thank you to both you and Dan for all your assistance with the sale.

- Jason, April 2024 | Boatshed Brighton

We are excited. Everything as described was followed. There was an honest answer to every question, even the annoying one. Even after the purchase, we continue to be supported by Magali and Graham. Great performance and thank you very much.

- Christian M. 3/24 | Boatshed Midi Canals

Wir sind begeistert. Alles wie beschrieben wurde eingehalten . Auf jede Frage auch nervende gab es eine ehrliche Antwort. Auch nach dem Kauf werden wir von Magali und Graham weiter betreut. Super Leistung und Danke schön.

- Christian M. 3/24 | Boatshed Midi Canals

I found Boatshed Norfolk easy and very helpful with the purchase of my boat. Steve was excellent and very knowledgeable and offered great advice on the sale. He was always available via phone or text if I had any queries as a go between me and the vendor. Sale was all carried out in a non-pushy, very professional way. Thank you.

- Mr P Mann | Boatshed Norfolk

Steve from Boatshed Norfolk ran the whole process of sale for me in a very friendly and efficient manner. All worries about process were handled without need for any significant actions by me. I would recommend Boatshed to anyone buying or selling a boat.

- Mr P Newsome | Boatshed Norfolk

I have had a really good service from Steve Biggs and Gary Travis who helped me sell my boat. They've been easy to contact and kept me informed at every step. They gave me advice when I needed it. I would say Boatshed is the best at what it does, and I'd recommend them to anyone looking to sell or purchase.

- C.B.E. Milton | Boatshed Norfolk

Tim was great throughout the buying process, always available for questions and keeping me informed about the progress of the sale. Very personal and helpful service, very much recommended.

- Istvan, March 2024 | Boatshed Brighton

Friendly brokers, personal service, I would choose them every time. Thank you for all your help with the purchase and sale of my boats.

- Don. E, March 2024 | Boatshed Midi Canals