Customer Comments
Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.
- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union
BEST BROKERAGE AROUND....Tim and his team did an amazing job creating an excellent description with lots of photos. The website displays all the information a buyer could ask for, and there are regular updates with statistics, including how many buyers have viewed the boat and how often. Tim found a number of interested buyers and worked with them, asking me to provide more detailed information to help progress the sale. His professional and enthusiastic advice ensured a successful sale to a very satisfied new owner. Did a perfect job.....Can't ask for more.!!!!
- Robin, 17th December 2024 | Boatshed Brighton
BEST BROKERAGE AROUND....Tim and his team did an amazing job creating an excellent description with lots of photos. The website displays all the information a buyer could ask for, and there are regular updates with statistics, including how many buyers have viewed the boat and how often. Tim found a number of interested buyers and worked with them, asking me to provide more detailed information to help progress the sale. His professional and enthusiastic advice ensured a successful sale to a very satisfied new owner. Did a perfect job.....Can't ask for more.!!!!
- Robin, 17th December 2024 | Boatshed Eastbourne
Thanks again for the excellent professional service you provided, it made the purchase of our boat such a hassle free experience. It is refreshing to deal with professionals that look after the interest of both buyer and vendor with such transparent, helpful negotiation. So smooth! I would highly recommend your team to anyone looking to buy or sell a vessel.
- Buyer, December 2024 | Boatshed Essex
We were able to view the boat at our leisure, getting answers to any questions we had. Nothing seemed to be a problem. We couldn't have been more pleased with Paul's patience and informative feedback! Thank you to Paul we hope to do business with you again.
- David Griffiths - Nov 2024 | Boatshed Yorkshire
Mike, you are a cracking guy! You made the whole purchasing process simple. Very happy with the deal you were able to seal for us. And a cracking boat she is too!
- Aled Naylor, September 2024 | Boatshed Wales
We recently purchased a boat from Mike at Boatshed Wales and couldn’t thank him enough. After viewing the boat online and contacting Mike directly for extra information and additional photographs, Mike could not have been more helpful. Everything went smoothly with the viewing with everything in order as discussed by telephone. Mike went above and beyond when it came to coming up with a solution to help us get the boat home. We were traveling quite a distance to look at this boat and Mike was more than helpful providing us with all the information we asked for in order to make an informed decision about whether to make the trip. He helped us make sure everything was secured and ready for the long journey home. Cannot recommend highly enough the pre-sales information, the customer service on the day and the help in preparing the boat for transport behind our own vehicle. Thanks again Mike!
- J.S., November 2024 | Boatshed Wales
Sale of our Westerly yacht carried out smoothly and professionally within 2 months of being put on the market. Many thanks!
- Lavinia Phillips, October 2024 | Boatshed Wales
Excellent service from James and Mike when both buying and selling a yacht with them. Very knowledgeable and professional. I would not hesitate before using them again.
- Peter, October 2024 | Boatshed Wales
Ben and Calvin have been extremely nice and a welcome change from the sharky vibes of other boat brokers. They have given us valuable advice on how to start our life as boat owners and have been both responsive and flexible at the negotiation stage.
- Alex | Boatshed London
Ben offered a brilliant friendly and informative service from start to finish when selling our boat.
- Christine | Boatshed London
Buying my new boat through Boatshed Portsmouth was a great experience. The communication was brilliant throughout, the purchase and paperwork etc was a breeze. I would definitely recommend.
- Richard, June 2024 | Boatshed Portsmouth
We can only recommend Boatshed Portsmouth. Sam was an absolute pleasure to deal with when buying our new boat. Everything was dealt with very professionally and with a smile. The whole buying process was very clear and easy and Sam is so knowledgeable. It was a breeze. Thanks Sam.
- Roger, June 2024 | Boatshed Portsmouth
I would like to thank Sam for her help and expertise in guiding me through the process of selling my boat. A job well done, and a pleasure to deal with.
- Chris, July 2024 | Boatshed Portsmouth
Samantha has held our hand throughout all aspects of our boat sale in a very professional manner. She has handled difficult negotiations in a very calm way and has kept us fully appraised throughout. I can thoroughly recommend her to others.
- Michale, August 2024 | Boatshed Portsmouth
Samantha was positive and helpful throughout the whole sale process in what was a very flat market around the time of the General Election. Her advice on sale pricing to catch what interest there was around was realistic and did the trick. Once our buyer had been found she held the line regarding the price. Several timewasters were weeded out early! The "photo record" was excellent and I am sure did much to attract interest. All the administration was dealt with very promptly and professionally and turning the final agreed offer into cash went without hassle. As one might say "A pleasure to do business with"
- Tom, August 2024 | Boatshed Portsmouth
Excellent service from Sam who really knows her business. Sold my boat in less than a week. Highly recommended!
- Barry, August 2024 | Boatshed Portsmouth
Samantha has made the whole process painless, with valuable advice at the critical stags of the sale. Cannot recommend her more highly - two very happy customers.
- Roger, August 2024 | Boatshed Portsmouth
Samantha was so helpful, very friendly. Keeping me up to date all the time. Nothing was too much trouble, even though I was difficult to contact at times! Highly recommended.
- Brenda, September 2024 | Boatshed Portsmouth
From start to finish Samantha was professional, very efficient and had a wealth of knowledge regarding the marine industry. After owning our catamaran for twenty-four years and having to retire from boating due to mobility issues Samantha made what was a difficult time flow without any issues. She was always on time for appointments and ready and willing to offer advice on the sale process. We cannot recommend Boatshed highly enough. Thank you Samantha!
- Derrick and Linda, September 2024 | Boatshed Portsmouth