Customer Comments
Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.
- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union
Ben and Calvin have been extremely nice and a welcome change from the sharky vibes of other boat brokers. They have given us valuable advice on how to start our life as boat owners and have been both responsive and flexible at the negotiation stage.
- Alex | Boatshed London
Ben offered a brilliant friendly and informative service from start to finish when selling our boat.
- Christine | Boatshed London
Buying my new boat through Boatshed Portsmouth was a great experience. The communication was brilliant throughout, the purchase and paperwork etc was a breeze. I would definitely recommend.
- Richard, June 2024 | Boatshed Portsmouth
We can only recommend Boatshed Portsmouth. Sam was an absolute pleasure to deal with when buying our new boat. Everything was dealt with very professionally and with a smile. The whole buying process was very clear and easy and Sam is so knowledgeable. It was a breeze. Thanks Sam.
- Roger, June 2024 | Boatshed Portsmouth
I would like to thank Sam for her help and expertise in guiding me through the process of selling my boat. A job well done, and a pleasure to deal with.
- Chris, July 2024 | Boatshed Portsmouth
Samantha has held our hand throughout all aspects of our boat sale in a very professional manner. She has handled difficult negotiations in a very calm way and has kept us fully appraised throughout. I can thoroughly recommend her to others.
- Michale, August 2024 | Boatshed Portsmouth
Samantha was positive and helpful throughout the whole sale process in what was a very flat market around the time of the General Election. Her advice on sale pricing to catch what interest there was around was realistic and did the trick. Once our buyer had been found she held the line regarding the price. Several timewasters were weeded out early! The "photo record" was excellent and I am sure did much to attract interest. All the administration was dealt with very promptly and professionally and turning the final agreed offer into cash went without hassle. As one might say "A pleasure to do business with"
- Tom, August 2024 | Boatshed Portsmouth
Excellent service from Sam who really knows her business. Sold my boat in less than a week. Highly recommended!
- Barry, August 2024 | Boatshed Portsmouth
Samantha has made the whole process painless, with valuable advice at the critical stags of the sale. Cannot recommend her more highly - two very happy customers.
- Roger, August 2024 | Boatshed Portsmouth
Samantha was so helpful, very friendly. Keeping me up to date all the time. Nothing was too much trouble, even though I was difficult to contact at times! Highly recommended.
- Brenda, September 2024 | Boatshed Portsmouth
From start to finish Samantha was professional, very efficient and had a wealth of knowledge regarding the marine industry. After owning our catamaran for twenty-four years and having to retire from boating due to mobility issues Samantha made what was a difficult time flow without any issues. She was always on time for appointments and ready and willing to offer advice on the sale process. We cannot recommend Boatshed highly enough. Thank you Samantha!
- Derrick and Linda, September 2024 | Boatshed Portsmouth
I bought my first boat in December 2022. Had lots of fun since but sadly due to medical reasons I have had to sell it. Samantha Cassell who is in charge of Boatshed Portsmouth took command of the sale and has acted with super energy and achieved a sale today. I am most grateful for her professionalism. She has become a family friend!
- Robin, October 2024 | Boatshed Portsmouth
The service at Boatshed Essex was unbeatable. It was a difficult period to sell and took a while, however the staff at Boatshed were proactive the entire time, re-photographing, following up with interested parties and making suggestions as to how best to position the boat and how to encourage interest. Thank you for all your work!
- Marc K, October 2024 | Boatshed Essex
You have achieved, exactly what you said you would. A stress free sale of my boat. You have been nothing but both helpful and professional. A good business model for sure. I am in touch with the buyer, and may even get another sail on the Hunter yet. We will see. All monies received safely to their respective accounts. Thank you again.
- Lindsay Davies, October 2024 | Boatshed Norfolk
9 out of 10. Good communication and support.
- P&F White, October 2024 | Boatshed Midi Canals
It has been a pleasure working with Paul Watson of Boatshed Yorkshire selling my boat. Paul has a good understanding of the market and is very realistic as to what sales can be achieved.
- Eric Goodall, Oct 2024 | Boatshed Yorkshire
Excellent service all round. Jayne the Boatshed sales rep was first class, helped us in all areas of selling our boat. We couldn't have asked for a better service.
- Owners, October 2024 | Boatshed Essex
Ben was an amazing broker for us throughout our purchase of our new Narrowboat! Always had time to answer questions and has so much insight into Narrowboats as a whole! Would definitely recommend going through Boatshed to anyone interested in viewing and purchasing a boat!
- Ben Carrier | Boatshed London
Great service and people - super helpful and made my first purchase super easy. A big thank you to Calvin & Ben.
- Ashley, September 2024 | Boatshed London