Customer Comments
Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.
- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union
May I thank both of you for the most professional and enjoyable experience buying ‘Flipper’ and say what a pleasure it has been for us. No worries or concerns have been left unanswered and Dan, you won’t mind me saying this – you have gone that famous ‘extra mile’ for us, and made the whole purchase a real pleasure.
- Andrew | Boatshed Brighton
I have to say that Dan is working miracles sorting stuff out for us – an excellent ambassador for the company as well as a really nice bloke.
- Andrew, July 2023 | Boatshed Brighton
The team were really helpful with regular and clear communication. I would happily use Boatshed Brighton again, they are great. Highly recommended.
- Peter, June 2023 | Boatshed Brighton
Very straightforward process. Very knowledgeable and welcoming and excellent customer service. Highly recommended.
- Nina, June 2023 | Boatshed Brighton
Very professional and proactive.
- Paul, June 2023 | Boatshed Brighton
WOW! Just to say, you have done a SUPER job of our boat. We were very impressed! So, just wanted to say THANK YOU!
- Tessa, June 2023 | Boatshed Brighton
Recently sold my boat using Boatshed in Brighton. Tim and Dan were excellent to work with. The marketing was so effective they found a buyer in under a week and guided me through the process until transfer of ownership in just a matter of another couple of weeks. Thanks guys!!
- Russell, June 2023 | Boatshed Brighton
Dear Boatshed Team, I am writing to express my sincere gratitude for the exceptional service I received from your agent, Tim, during my recent purchase of a barge in Brighton. From the very beginning, Tim was incredibly knowledgeable, patient, and responsive to my needs. He took the time to understand my requirements, provided me with valuable advice, that met all my expectations. Throughout the entire buying process, Tim was always available to answer any questions I had, and he made sure that everything went smoothly. I cannot express how much I appreciated Tim's assistance and support during this transaction. He is a true asset to your team, and I would not hesitate to recommend Boatshed and Tim to anyone looking to buy a barge. Thank you again for your excellent service, and please convey my appreciation to Tim.
- Mehrdad, April 2023 | Boatshed Brighton
Great service vr videos. And expert information on all the boats for sale.
- Chris, March 2023 | Boatshed Brighton
Thank you both for a very comprehensive service keeping us informed at all times. I would recommend you to anyone looking to sell a boat.
- Peter, March 2023 | Boatshed Brighton
Top stuff - very very professional and straightforward to deal with. Sold our sailing boat in no time at all. My only regret is not coming to Boatshed earlier during our sale process (we had the boat with another broker before) 10/10 and big thanks to Dan King.
- Nick, January 2023 | Boatshed Brighton
As a buyer, one might expect fair winds with a broker, and so it proved. Very helpful team who arranged everything, in terms of paperwork expected, provision of pictures and video, and visiting the yacht and a sea trial with the owner. All helpful, sensible conversations about negotiation and survey etc.
- Peter, January 2023 | Boatshed Brighton
Tim was very helpful and professional during my purchase. Always got a straight and speedy response to all of my emails and questions. Very happy with the service.
- Paul, January 2022 | Boatshed Brighton
Thank you so much for your awesome efforts in presenting gorgeous boats in such great thought out detail. Your presentations should be a roadmap for others to follow…..
- Marcel, January 2023 | Boatshed Brighton
I want to compliment you on your honest photos of this vessel - showing what an experienced sailor wants to see and the actual condition! A rarity on listings
- Margaret, January 2023 | Boatshed Brighton
Tim at Boatshed Brighton was friendly, helpful and efficient.
- Andy, November 2022 | Boatshed Brighton
Excellent. Initial contact and viewing arranged quickly and communication good.
- Sean, November 2022 | Boatshed Brighton
The team at Boatshed made the whole purchasing process really smooth - Dan and Tim were incredibly patient with my endless questions and queries, and at all times produced all the information required, and explained the process to me. I cannot recommend their professional and practical approach more! Thank you both again.
- Jasper, October 2022 | Boatshed Brighton
Very happy with the professional service provided by Tim from Boatshed Brighton during the sale process of my sailing boat. Will definitely use them again in the future and highly recommend.
- Alex, October 2022 | Boatshed Brighton