Customer Comments
Dear Sirs, We have just purchased our first narrowboat from Mr Phil Bassett (Grand Union) and felt we had to send you our feedback. From our initial inquiry Phil was courteous, informative and quick to respond to making our first viewing appointment. We had two viewings in total and I cannot praise Phil enough for his salesmanship. He took every question we had seriously, following up each inquiry quickly, sometimes having to liaise with the owner. He obviously has a good professional working relationship with the marina that the boat is moored at which made our purchase even easier with any further questions. We originally had a one twelfth share in a narrow boat for four years in total but always knew we would purchase our own, visiting a number of brokers within a radius of about 80 miles. Initial response from many was flimsy with hardly any followup and the quality of the boats at times was questionable for the price and we had doubts as to whether offers were in fact relayed to the owner! How refreshing to find Phil at Boatshed Grand Union who instilled confidence in us and made our buying experience so pleasurable, a feather in your cap.
- Mr & Mrs Paul Tooley, Hertford, Hertforshire | Boatshed Grand Union
On behalf of Suzanne and me. Just a note to thank you for your help and guidance throughout the selling procedure which was very much appreciated.This helped to ensure a successful completion.
- Ian, June 2024 | Boatshed Eastbourne
Want to thank Paul for an amazing service, helped me buy the boat of my dreams..actually made my dream a reality and supported me throughout the whole process, fast and efficient responses to all my questions and needs, took the stress out of the journey..thanks again and would highly recommend to anyone :)
- Lee Randall | Boatshed Barcelona
Extremely helpful and efficient advice and guidance to ensure a successful sale.
- Ian, June 2024 | Boatshed Brighton
Thorough, friendly, helpful, professional and quick. Thank you from all of us.
- Pete S, June 2024 | Boatshed Midi Canals
Acabo de comprarle un velero. Me generó confianza desde el primer momento. Me ha gestionado el papeleo de cambio de pabellón. Es nuestro primer barco y estaba un poco perdido. Me parece un vendedor serio, de palabra. Creo que hemos empezado una amistad. Gracias Paul por ayudar a hacer nuestro sueño realidad. José Luis y Yolanda.
- Jose Luis, June 2024 | Boatshed Costa Brava
Always helpful, cheerful, and supportive. Thanks Paul.
- Philip Wilby, May 2024 | Boatshed Yorkshire
During the whole purchase process Samantha was constructive and supportive in all aspects with a great demeanour. Post purchase, Samantha was again very helpful in assisting me with getting in touch with local suppliers, who have all been great. Overall made the vessel purchase a very positive experience which is what you want.
- Jonathan, May 2024 | Boatshed Portsmouth
Great service from Boatshed. Nic was professional, efficient and very helpful throughout the whole process. Highly recommend.
- Anna S, May 2024 | Boatshed Southampton
Tim from Boatshed has been brilliant in supporting us with buying our boat. Always quick to reply and help us navigate through our first boat purchase. Double thumbs up!
- Kate, May 2024 | Boatshed Brighton
A very helpful and responsive team. I dealt with them both on the buying and selling side and was consistently impressed.
- Erin, May 2024 | Boatshed Brighton
Great journey from beginning to end. Jayne was great at what she does.
- Owner, May 2024 | Boatshed Essex
Thank you for putting the ad together. We are amazed by the videos and the level of detail you provide.
- Yvonne, April 2024 | Boatshed Brighton
Thanks so much for all your help with a smooth sale of yacht Letitia. Your regular updates and keeping us in the loop during the sale has been greatly appreciated.
- S. Green, April 2024 | Boatshed Essex
Samantha Cassell's enthusiasm for her work and her knowledge of the marine industry was enlightening - she knew exactly how to sell our yacht and within weeks of listing with Boatshed she had a string of potential buyers with one lucky person purchasing her. Sam sold our yacht with ease, very professional.
- Steve, April 2024 | Boatshed Portsmouth
Pascal is charming, calm and efficient. I was well pleased with the result of the sale going through smoothly. Thank you.
- Neil J, April 2024 | Boatshed Paris
Excellent service with good advice throughout the whole process and always at hand to guide all involved throughout.
- Peter Pugh | Boatshed Norfolk
Sam went above and beyond to secure the best possible outcome from the sale of my boat, overcoming what was (to me) a probable deal breaker to ensure a timely completion.
- Bryan, April 2024 | Boatshed Portsmouth
Sam was a real pleasure to deal with throughout the purchase. She dealt with queries quickly and efficiently, and her knowledge and experience ensured that the process ran smoothly. Thanks Sam!
- Chris, April 2024 | Boatshed Portsmouth
Very efficient and friendly service. Highly recommended.
- Geoff, Feb 2024 | Boatshed Portsmouth